Lelemall User Agreement

Effective Date: 30 JUNE, 2022

Welcome to Lelemall! By accessing and using our webstore and mobile app, you agree to be bound by this User Agreement. This agreement governs your use of Lelemall’s services, including product purchases, account management, and interactions on the platform. Please read this agreement carefully before using our services.

1. Acceptance of Terms

By creating an account or using the Lelemall webstore or mobile app, you agree to comply with and be legally bound by the following terms and conditions, the Lelemall Privacy Policy, and other policies available on our platform. If you do not agree with these terms, you must not use the platform.

2. Account Responsibility

• You must create an account to access certain services on Lelemall.
• You are responsible for keeping your account details (such as your password) secure and confidential.
• Any actions taken through your account are your responsibility, whether they are authorized by you or not.
• You agree to notify Lelemall immediately if there is any unauthorized use of your account or any breach of security.

3. User Conduct

When using Lelemall, you agree to:

• Use the platform in a lawful manner and in accordance with this User Agreement.
• Provide accurate, up-to-date information when creating an account, making purchases, or interacting on the platform.
• Not engage in any fraudulent or abusive activities, including posting false reviews or misrepresenting your identity.
• Not interfere with or disrupt the Lelemall platform, networks, or servers.

4. Prohibited Activities

You are prohibited from:

• Using the platform for any illegal purposes or to promote illegal activities.
• Harassing, abusing, or harming other users.
• Posting any offensive, misleading, defamatory, or otherwise harmful content.
• Attempting to gain unauthorized access to other users’ accounts or the platform’s systems.
• Using bots, scrapers, or other automated methods to access or manipulate data on the Lelemall webstore or app.

5. Purchases and Payments

All prices displayed on Lelemall are in local currency (e.g., XCFA) unless otherwise specified. You are responsible for ensuring that your payment information is accurate and valid. By completing a purchase, you agree to pay the total amount specified in the order, including any applicable taxes and shipping fees. Lelemall reserves the right to cancel any order for reasons including, but not limited to, product unavailability, pricing errors, or suspicious activity.

6. Shipping and Delivery

Lelemall will make reasonable efforts to deliver products in accordance with the estimated delivery times, but delivery times may vary. The risk of loss or damage to products passes to you upon delivery.

7. Returns and Refunds

Returns and refunds are subject to Lelemall’s Return Policy. Products may be returned within the specified time frame, provided they are in their original condition and packaging. Lelemall will process refunds according to the payment method used, following verification of the returned items.

8. Termination of Use

Lelemall reserves the right to:

• Terminate or suspend your account at any time, without prior notice, if you violate any part of this User Agreement.
• Remove any content you post that violates this User Agreement or is deemed inappropriate by Lelemall.
• Deny access to the platform to users engaging in fraudulent or harmful activities.

9. Changes to the User Agreement

Lelemall may modify this User Agreement from time to time. When changes are made, we will post the updated terms on our platform with the effective date of the modification. Continued use of the platform after the changes are made constitutes your acceptance of the updated agreement.

10. Limitation of Liability

To the fullest extent permitted by law, Lelemall will not be liable for any damages (including indirect, incidental, or consequential damages) arising from your use of the platform, any product purchased through the platform, or your interactions with other users.

11. Governing Law and Dispute Resolution

This User Agreement is governed by the laws of [Insert Applicable Jurisdiction]. Any disputes arising from this agreement or your use of the platform will be subject to the exclusive jurisdiction of the courts in [Insert Applicable Jurisdiction].

12. Contact Information

By continuing to use Lelemall’s webstore and app, you acknowledge that you have read and understood this User Agreement and agree to abide by its terms.