Returns & Refunds
Our Return Policy
At Lelemalls, we strive to ensure customer satisfaction with every purchase. If you are not entirely satisfied with your purchase, we are here to help.
You can return your product if:
- The product is in its original condition and packaging.
- The return is initiated within 30 days of receiving your product.
- You provide proof of purchase (receipt or order confirmation).
Please note that certain products are not eligible for return, such as perishable goods, custom-made products, and items marked as non-returnable.
Refund Policy
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Refund processing times may vary based on your bank or payment provider.
